• clarity | communication | connection


    KT Coaching & Consulting provides services for healthcare and mission-driven organizations to enhance clarity, communication, and connection, and to improve the experience for the patients, families, and communities they serve.

  • Services

    Professional Coaching

    Communication coaching for clinicians and healthcare professionals

    to enhance skills

    • Emotional intelligence coaching
    • Delivering difficult news
    • Value-based goals of care conversations
    • Conducting family meetings
    • Team communication

    Professional Training

    Customized training for healthcare organizations and professionals

    • Empathy and compassionate communication in patient care
    • Advance care planning skills
    • Clinician resilience and reducing compassion fatigue
    • Managing unconscious bias in the delivery of healthcare
    • Palliative care and hospice care topics

    Program Development

    Efficient and effective programs that “move the needle” toward your vision

    • Strategic program design
    • Determining focused measures of mission that demonstrate outcomes and impact
    • Grant reviews, grant management, and grant writing
    • Content development
    • Community input

    Group Facilitation

    Fostering dialogue and discourse, eliciting input, and facilitating dynamics

    • Focus groups and community input events
    • Panel moderation
    • Town hall meetings
    • Bereavement support groups
    • Talk-back sessions
    • On-stage host and emcee


    Engaging presentations on topics of expertise

    • Conference sessions and plenaries
    • Motivational speaking
    • Workshops and retreats

    Personal Coaching

    Personal coaching for individuals coping with serious illness

    • Advance care planning conversations and documentation
    • Clarifying and accomplishing personal goals while coping with illness
    • Navigating values-based care and treatment decisions
    • Choosing a health care surrogate
  • About

    Kathleen Taylor MA, LMHC

    As a counselor and coach with over 25 years of experience in the healthcare and nonprofit sectors, Kathleen has fostered communication within families, in conference rooms, and in the community. Her passion is centered in improving the healthcare experience for people who are sick and vulnerable, and helping healthcare professionals master skills in cultivating empathy and communicating compassionately. In her roles as a consultant, executive, and community engagement facilitator, she has developed and delivered hundreds of presentations, workshops and professional training programs. For over a decade, she served as the director of community engagement at the country’s largest nonprofit hospice organization. Among her accomplishments, she led the organization's advance care planning education programs, and developed their first training program on empathy and compassion in patient care. In years prior, Kathleen managed an award-winning national Robert Wood Johnson Foundation grant program establishing grassroots coalitions to improve end-of-life care, and worked for over 7 years as a hospice counselor serving patients and families coping with life-limiting illness, caregiving and grief.


    Kathleen is a Florida Licensed Mental Health Counselor and Qualified Clinical Supervisor. She earned a Bachelor’s degree in Psychology at Stetson University, a Master’s degree in Mental Health and Rehabilitation Counseling at the University of South Florida, and a Graduate Certificate in Nonprofit Management & Innovation at the University of Tampa’s John Sykes College of Business. She is certified to administer, interpret, and provide coaching services on the EQ-i® Emotional Intelligence Inventory.

  • Organizations Served

    -Aging With Dignity-

    -Relias Learning-

    -The National Hospice and Palliative Care Organization-

    -VITAS Healthcare-

    -Florida Association of Free and Charitable Clinics-

    -California State University Institute for Palliative Care-

    -Hospice Foundation of America-

    -Eckerd College Emergency Response Team-

    -Georgia Vocational Rehabilitation Agency-


  • I delivered a TEDx talk based on my experiences working with people at the end of their lives. The talk has been shared around the world, and used in social work curricula and other training programs. I hope you enjoy it.

  • Partners

    the kb group

    Hospice and Palliative Care Consulting

    I partner with the kb group to provide customized business consulting services to palliative care, hospice, and aging service organizations. Through business development, marketing and strategic positioning, program development and evaluation, the kb group helps organizations maximize effectiveness.

    Visit the-kb-group.com to learn more.


    Advance Care Planning Solutions

    I serve as the Healthcare Programs Advisor for FIVE WISHES, a comprehensive program that supports healthcare organizations in delivering effective, compassionate advance care planning services. Visit fivewishes.org to learn more.

  • Contact

    phone: (727) 644-6559

    email: ktcoachingconsulting@gmail.com 

    or complete the form below